What is Remote Proctoring?
Who is eligible for remote proctoring?
I live outside of the United States of America, am I eligible for remote proctoring?
What is the difference between taking the exam at home/ office and taking it at a Prometric test center
What are the system requirements for remote proctoring?
How do I check/ change my screen resolution to a minimum of 1024 x 768?
For Windows computers:
For Mac computers:
How do I check if my computer meets the system requirements for remote proctoring?
Before applying to take the FDP exam remotely, you are advised to run the System Readiness Check. The results will help you to determine if your system meets the minimum technology requirements and if your operating system is compatible to install and run the ProProctor application. The system check can be conducted at any time at https://rpcandidate.prometric.com/
How do I apply to take my FDP Exam remotely?
I already have an appointment at a test center but would like to make use of the Remote Testing offer. How do I schedule a remote testing appointment?
What are the test requirements for a home or office setting?
What are my responsibilities in the case of an unsuccessful exam experience or delivery?
Please refer to the Online Proctored Exam Cause of Unsuccessful Exam Experience and Delivery for details.
What should I expect on test day? What is the remote candidate check-in process?
I. During the check-in process the following self-service steps will occur:
II. You will meet the Prometric Readiness Agent who will guide you through three security checks before launching your exam:
IMPORTANT: Do not have your laptop connected to a docking station anytime during the setup of your exam. This can cause connectivity issues. Make sure to clear your workspace and put away all personal items.
What happens if I experience a disruption to the exam due to internet connectivity? What should I do?
>> If connectivity cannot be reestablished due to an unstable or lost internet connection, the exam will be terminated. Candidates can report the issue to Prometric. Upon review and approval by FDP Institute, Candidates may receive one opportunity to retake the test again remotely or at a test center (contingent on appointment availability).
How can I prevent internet connectivity from disrupting my exam?
Will I be able to see the Proctor on my computer during the exam?
Can I use a tablet, notebook, or smartphone to take the remote proctored exam?
What is allowed and not allowed in my testing area?
Please refer to the Candidate Handbook for a listing of all item permitted and those not allowed for the Remote Proctor Online Test Exam.
Can I take a break during the exam?
How will I receive my exam results after completing the exam?
Where can I find additional information about Remote Proctoring
Candidates can not use their personal calculator! A calculator is is provided through the testing software. learn more here
ALL FDP Candidates are eligible to experience a DEMO exam. Learn more here.